FAQ › States and eligibility

States and eligibility

Where TGIC operates, who can enroll, conditions covered, and how teen consent works.

TL;DR

  • TGIC serves all 50 states plus Guam for The Clear Course (topicals, hormonal acne, rosacea, eczema).
  • Accutane® (isotretinoin) is available in all 50 states plus Guam.
  • Board-certified dermatologists are licensed in every state TGIC serves.
  • Patients 13 and up can enroll with parent or guardian consent — including Accutane® care, where the parent signs off.
  • Spironolactone is part of the treatment library for hormonal acne in adult patients.

Where TGIC operates

TGIC serves all 50 U.S. states plus Guam for The Clear Course — the service that covers topical acne treatment, hormonal acne management, rosacea, and eczema. Every patient is paired with a board-certified dermatologist licensed in their state. The dashboard, messaging, prescription delivery, and lab ordering all operate the same way nationwide.

Accutane® (isotretinoin) is available in all 50 states plus Guam. State eligibility for Accutane® is confirmed during intake, before any payment is processed. The start path and eligibility caveats are on how to get Accutane® online.

How state matching works

When you take the quiz, you enter the state where you'll be physically located when treatment starts. TGIC matches you to a dermatologist licensed in that state — that's the law for telemedicine in the U.S.

If you move during treatment, you can update your state in the dashboard. TGIC re-matches you to a dermatologist licensed in the new state and transitions the case file. Prescriptions ship from the partner pharmacy to your new address.

Teens (13–17)

Patients age 13 and up can enroll in TGIC with a parent or guardian's consent — including Accutane® care, where the parent signs off on enrollment. The quiz has a parent fork that walks both the teen and parent through the consent step, payment, and intake.

Parents stay in the loop on billing decisions and care updates; the dermatologist communicates with the teen directly in the dashboard once treatment starts, with parent visibility on key events (consent renewals, dosage changes, iPledge enrollments if relevant).

Conditions TGIC treats

In scope:

Out of scope:

Your intake quiz routes you to the right track or flags you to in-person dermatology care if your case is out of scope.

Spironolactone for hormonal acne

Spironolactone is a common, well-studied option for hormonal acne in adult patients who can use it. It blocks androgen activity in the skin, reducing oil production and the cystic-jaw-and-chin pattern typical of hormonal acne.

The dermatologist evaluates whether spironolactone fits your case during intake — factoring in your medical history, other medications, blood pressure, and any planned pregnancy. Lab work (potassium) may be needed depending on dose and risk factors. Spironolactone often pairs with topicals or birth control.

Common questions

What states does TGIC serve?
TGIC serves all 50 states plus Guam for The Clear Course — topical acne treatment, hormonal acne, rosacea, and eczema. Board-certified dermatologists are licensed in every state. Accutane® (isotretinoin) is available in all 50 states plus Guam. State eligibility is confirmed during intake.
Can teens use TGIC?
Yes. Patients age 13 and up can use TGIC with a parent or guardian's consent — including Accutane® care, where the parent signs off on enrollment. The quiz walks the teen and parent through the consent step, payment, and intake. Parents stay in the loop on billing and care decisions; the dermatologist communicates with the teen directly in the dashboard.
What skin conditions besides acne does TGIC treat?
TGIC treats acne, rosacea, and eczema with topical and oral treatments. Psoriasis, severe eczema requiring biologics, and surgical dermatology conditions are not in scope. Your intake quiz routes you to the right treatment track or flags you to in-person care if needed.
Do you treat hormonal acne with spironolactone?
Yes. Spironolactone is part of TGIC's treatment library for hormonal acne in adult patients who can use it. A board-certified dermatologist evaluates whether spironolactone is appropriate for your case during intake — factoring history, other medications, and lab needs. Spironolactone often pairs with topicals or birth control depending on the case.

Keep reading

Cost and insurance
Pricing for The Clear Course, what insurance covers, how prescriptions are billed, HSA and FSA receipts, and what labs cost.
Accutane® (isotretinoin)
How Accutane® works through TGIC, low-dose protocols, side effects, course length, and how it compares to topicals like tretinoin.
iPledge
How the iPledge program works, monthly windows, pregnancy testing, missed-window recovery, and the FDA rule changes coming November 15, 2026.
How it works
The dermatologist, the quiz, results timeline, cancel terms, HIPAA, and how TGIC differs from other online services.

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This content is general information about acne treatment and is not medical advice. Treatment decisions are made by your dermatologist after reviewing your specific case. Individual results vary.
Accutane is a registered trademark of its respective owner.